Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

You have 14 days from the day you receive your item to initiate a return. To qualify, returned items must be in the same original condition as received—unworn, unused, with tags attached, and in original packaging. Any items not meeting these criteria or missing proof of purchase may be rejected.

Please be aware that when applying for a replacement or return, you must promptly provide photos and videos of the damaged product as proof, along with your order and payment confirmation. Products that are maliciously or intentionally damaged by the customer will not be eligible for this service.

Please be aware that when applying for a replacement, you must promptly provide photos and videos of the damaged product as proof, along with your order and payment confirmation. Products that are maliciously or intentionally damaged by the customer will not be eligible for this service.

Always store your jewelry pieces individually, preferably in your soft-lined box or pouch so that they don’t rub together, scratch or tangle. Your gold vermeil and silver jewelry should be kept in a dark, cool and dry place.

You can find further advice on how to care, store and clean your jewelry on our Materials & Care page.

You can message us via the contact page, on our Instagram page, or our Facebook page. While we aim to reply as soon as possible, and usually you should get our response in less than 24 hours, please note that we don't have 24/7 support. Requests sent out on weekends and outside business hours might take longer. Thank you for your patience and understanding.

We accept payments through bank cards and Paypal in 140+ currencies using Shopify Payment system, and you will be charged in your local or preferred currency.

We are here to assure you that your bank details are safe when shopping with us. We use physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information for all financial transactions.

We do not offer price adjustments on prior purchases, this includes the Welcome Discount.